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Location(s): Salem Derby Street, Salem Canal Street, Salem Loring Avenue, Boston South End, Boston Chinatown/Downtown Crossing, Boston Back Bay, Central Square Cambridge.               
Reports to: Store Manager

Jaho is looking for passionate, kind and engaged people to join our team. Our dream barista is someone who wants to excel in all things and tasks they perform, from maintaining the cleanest bar in the world, to pouring that perfect shot to providing a memorable experience for guests. They have a great work ethic, take pride in their craft and are fun to work with.

Our Baristas:
- Create memorable and impeccable customer service. They smile and greet customers.
- Create a personal relationship with customers by learning their names and favorite drinks.
- Maintain a pleasant disposition and sense of urgency while working.
- Are always punctual and responsible for their shift and assignments.
- Maintain a clean and professional appearance.
- Continually educate themselves on all things coffee and our current offerings.
- They taste coffee or tea every shift worked to develop their palate and troubleshoot products problems.
- Maintain the highest standards in the preparation and serving of a variety of drinks and food.
- Contribute to store profitability by following cash handling and cash register policies and procedures.
- Help their team maintain a positive work environment. Guide and train new hires.
- Kaizen. Look for inefficiencies and offer ideas and suggestions for improving operations.
- Identify customer needs and up sell them on relevant items.
- Perform other duties as assigned.

Qualifications/Requirements:
- High School Diploma or General Education Degree (GED).
- Possess a current ServSafe Certification (or obtain one upon joining Jaho).
- Basic math and computer skills.
- Stand and walk - must be able to stand for shifts and move about the café.
- Use of hands - operate espresso machinery.
- Taste/Smell - ability to detect and perceive the smell of coffee.
- Talk/Hear - frequently communicates with customers.
- Must be fluent in English.
- Must be able to occasionally lift or move heavy weights.
- At times may be required to work more than 40 hours a week.

Please email resume to jobs@jaho.com. Please include the location to which you are applying.

In addition to emailing your résumé please fill out an application HERE. 

*We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.

APPLY HERE

Location(s): Salem, Boston
Reports to: Management Team

Jaho is looking for passionate, kind and engaged people to join our team. The Baker/Pastry Chef is someone who wants to excel in all things and tasks they perform, from maintaining the cleanest kitchen in the world, to serving amazing food, to providing a memorable experience for guests. They have a great work ethic, take pride in their craft and are fun to work with.

Our Bakers/Pastry Chefs:
- Create memorable and impeccable customer service. They smile and greet customers.
- Are creative, love food, and take pride in their craft.
- Work with the front house staff to ensure customer satisfaction through speed and quality of service.
- Maintain a pleasant disposition and sense of urgency while working.
- Are always punctual and responsible for their shift and assignments.
- Maintain a clean and professional appearance.
- Continually educate themselves on all things wine, beer, coffee and our current offerings. They taste beverages every shift worked to develop their palate and troubleshoot product problems and to match them to food.
- Maintain the highest standards in the preparation and serving of our menu.
- Maintain kitchen inventory and work with vendors to receive Just-in-Time deliveries to minimize waste and optimize storage space in the kitchen.
- Contribute to store profitability by following store procedures and working to minimize waste in the kitchen.
- Help their team maintain a positive work environment. Guide and train new hires.
- Kaizen. Look for inefficiencies and offer ideas and suggestions for improving operations.
- Use customer feedback to optimize our offerings.
- Perform other duties as assigned.

Qualifications/Requirements:
- High School Diploma or General Education Degree (GED).
- Possess a current ServSafe Certification (or obtain one upon joining Jaho).
- Basic math and computer skills.
- Stand and walk - must be able to stand for shifts and move about the café.
- Use of hands - operate machinery, execute menu.
- Taste/Smell - ability to detect and perceive the smell of wine, beer, coffee etc.
- Talk/Hear - frequently communicates with customers.
- Must be able to occasionally lift or move heavy weights.
- At times may be required to work more than 40 hours a week.

Please email resume to jobs@jaho.com. Please include the location to which you are applying.

In addition to emailing your résumé, please fill out an application HERE. 

*We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.

APPLY HERE

Reports to: Management Team

Jaho Coffee is seeking a dedicated and reliable Full-Time Delivery Driver to join our team and play a crucial role in ensuring the smooth operation of our cafe and bakery business. As a Delivery Driver, you will be responsible for timely and accurate delivery of our products to our valued customers. The ideal candidate should possess excellent time management skills, a commitment to punctuality, physical strength to lift heavy weights, and a clean driving record.

Responsibilities:
- Safely operate and maintain the delivery vehicle, ensuring it is clean, well-maintained, and adheres to all road safety regulations.
- Efficiently plan delivery routes to ensure timely product delivery to customers while optimizing fuel efficiency.
- Load and unload products from the delivery vehicle, ensuring proper handling and minimizing the risk of damage.
- Provide exceptional customer service by delivering products in a courteous and professional manner, maintaining the positive image of Jaho Coffee.
- Collaborate with the cafe and bakery teams to ensure accurate order fulfillment and address any customer concerns or special instructions.
- Maintain accurate records of deliveries, including times, addresses, and product quantities.
- Adhere to all traffic rules and regulations, driving defensively and responsibly at all times.
- Perform routine vehicle inspections, reporting any maintenance needs promptly to the appropriate personnel.
- Assist with additional tasks in the cafe and bakery as needed during non-delivery hours.

Qualifications:
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Proven experience as a delivery driver is a plus.
- Physical ability to lift and carry heavy weights, often involving bulky and fragile items.
- Exceptional time management and organizational skills.
- Strong communication skills and a friendly demeanor when interacting with customers.
- Ability to work independently and effectively in a fast-paced environment.
- Flexibility to start work as early as 5am to meet delivery schedules.
- Familiarity with local roads and routes is an advantage.
- Prior experience in the food or hospitality industry is desirable.

Benefits:
- Competitive salary and potential for tips.
- Opportunities for growth and advancement within the company.
- Employee discounts on Jaho Coffee products.
- Positive and inclusive work environment.
- Training and support to ensure success in the role.

If you are a responsible, punctual, and dedicated individual who enjoys providing excellent customer service, and you meet the qualifications outlined above, we encourage you to apply for the Full-Time Delivery Driver position at Jaho Coffee Cafe & Bakery. Join our team and contribute to our mission of delivering exceptional experiences to our customers through our high-quality products.

Please email resume to jobs@jaho.com. Please include the location to which you are applying.

In addition to emailing your résumé, please fill out an application HERE. 

*We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, genetic information, medical condition, veteran status, or any other class protected by local, state or federal law.